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Learn MoreLast Updated: 10/17/2022
Effective Date of Last Update: 10/17/2022
Summary of most recent update: We updated the “Use of Information” section to provider greater detail into the third-parties we utilize to provide our Services to you.
This Privacy Policy applies when you use our Services detailed below. We offer you choices about the data we collect, use and share as described in this Privacy Policy.
Welcome to the digital services offered by Ryzer Mindset, LLC ("Ryzer Mindset", “Mindset”, "we", "us" or "our"). When you visit or use https://ryzer.com/mindset, or https://mindset.ryzer.com, and any other online site, mobile application, service, or product that references this Terms of Use (collectively the "Services") you are agreeing to be bound by this Terms of Use and by our Privacy Policy (collectively, the "Terms and Conditions"). If you do not agree with the Terms and Conditions, you may not use the Services.
Ryzer Mindset is a majority-owned subsidiary of Ryzer, LLC ("Ryzer") headquartered in Urbandale, Iowa. Ryzer builds technologies and services that enable athletes and event attendees to connect with coaches and event organizers. Ryzer, as a separate company from Ryzer Mindset, has its own Privacy Policy and Terms of Use. We also work with Ryzer Recruit, LLC (“Recruit), a separate company that allows prospective student athletes to promote their validated physical testing results (derived from a validated Ryzer event or from other third party testing partners) and/or mindset testing results derived from our TAP assessment to coaches, recruiters, scouts, and other consumers. Ryzer Recruit, as a separate company from Ryzer Mindset and Ryzer, has its own Privacy Policy and Terms of Use.
Ryzer Mindset respects your privacy. This Privacy Policy tells you how we will use the information entrusted to us when you visit or use https://ryzer.com/mindset, or https://mindset.ryzer.com, or any other online site, mobile application, service, or product that links to this Privacy Policy (collectively the "Services"). Unless otherwise stated in a separate agreement between you and Ryzer Mindset that governs your use of Ryzer Mindset's web and/or mobile based application software, this Privacy Policy also applies to the content that users store on our system, including any personal information.
We are continually improving our websites and other digital properties by adding new features and products. Because of these enhancements and changes in the law, we may modify this Privacy Policy. If we make material changes to it, we will provide at least 15 days' notice through our Services, or by other means such as email, to provide you the opportunity to review the changes before they become effective. Modifications to this Privacy Policy will be posted at the top of this page designated by the "Last Updated" and "Effective Date of Last Update". If you object to any changes, you may cease using the Services and/or close your account by emailing us at privacy@ryzer.com.
We collect or receive the following general types of information when you use the Services: information which relates to a person and/or could be used to identify a person ("Personal Data"), information protected against security breaches (username and password), protected classification information (such as gender), commercial information (such as a credit card number), Internet/electronic activity, professional or employment related information (such as role, TAP assessment results), education information (such as school attending), and inferences from the foregoing. More specifically, we collect the following information from various sources:
You may provide information directly to us through the Services in several different ways. For example, you may complete online assessments or questionnaires (most notably the Troutwine Athletic Profile ("TAP")), respond to specific questions, communicate with us via email or feedback forms, complete online registration forms, and subscribe to email newsletters or other similar communications. The types of information you may provide directly include the following, as applicable:
Name;
City and/or state or residence;
Email address;
Telephone number;
Month and year of birth (age);
Gender;
Athletic information (e.g., sport and position);
School;
High school graduation year;
Photograph;
Occupation;
Payment information (e.g., credit card number / debit card number);
Password;
Answers to athletic mindset assessment questions; and
Other relevant information.
We collect certain information about you and your computer automatically when you use the Services. Automatically collected information may include:
The type of web browser and operating system you have used to access the Services
Your IP address (which is a number automatically assigned to your computer when you access the Internet and can be used to derive your general geographic location)
Your device information (which may include information about the mobile device you use to access our mobile application, including the hardware model, operating system and version, unique device identifiers, and mobile network information)
The website you visited before you came to the Services and
Information about the content and web pages you view, clickstream patterns, dates and times that the Services are accessed, and the features you access on the Services that we collect using cookies, Web beacons, and similar technologies.
We may receive additional information about you from our majority-owned parent, Ryzer, LLC, and potentially other sources, such as third-party companies we work with, data cooperatives and public databases.
We may receive information about you from other individuals (e.g., from people that enter your contact information to share data from our Services with you). We may combine all of the information we collect or receive about you and use or disclose it in the manner described in this Privacy Policy.
We may use information about you for various purposes related to performing our Services, including:
Provide, maintain, and improve our Services, including to process information, develop new products and services, and manage the performance of our platform and Services;
Display information about you, for instance, your matched athlete type, which will be visible on your Ryzer profile or with persons or accounts you choose to share your results with;
To perform analytics to continually improve the Services and enhance your experience with the Services;
To manage your account, perform billing and payment activities;
Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities; to protect the rights, property, or safety of Ryzer Mindset and others; to enforce compliance with our policies including our Terms of Use; and to comply with applicable law and government requests;
Perform accounting and administrative tasks, and enforce or manage legal claims; and
For any other purpose disclosed to you at the time we collect your information, or pursuant to your consent.
We may use information about you for various purposes related to communicating with you, including:
To update you on your account status (including confirmation of registrations or notices of subscription expiration);
To respond to your requests, questions, and comments;
Communicate with you in accordance with your account settings, about products, services, and events offered by us and others, to provide news and information that we think will be of interest to you, or to conduct online surveys;
Send you technical notices, updates, security alerts and support, and administrative messages.
We may use information about you for various other purposes, including to:
Provide you (and enable our partners to provide you) with promotional materials, relevant content and advertisements, surveys, newsletters, questionnaires, and other materials that match account holder profiles or interests;
Facilitate contests and other promotions; and
Combine with information that we collect for the purposes described in this Privacy Policy.
We may engage third-party companies or individuals as service providers to help support our business. Information about the subprocessors we use to support our Services can be found in our Subprocessor Policy. Similarly, we may establish system integrations with third-party partners offering complimentary services to ours in order to allow you to share your Personal Data across multiple systems (such as recruiting, compliance, or evaluation services). These third parties have limited access to your Personal Data to perform these tasks on our behalf, your behalf, or on behalf of our corporate affiliates (including Ryzer and Ryzer Recruit) and are obligated to us not to disclose or use it for other purposes.
Business Transfers and Affiliates - As our business evolves, we (or our majority owner Ryzer) may buy or sell businesses or other assets. In the event of a corporate sale, merger, dissolution, bankruptcy, reorganization, or similar event, your Personal Data may be part of the transferred assets. You acknowledge and agree that any successor to or acquirer of Ryzer Mindset or its assets will have the right to continue to use the Personal Data and other information you provide to us in the manner set out in this Privacy Policy. We may also disclose your Personal Data to our corporate affiliates (including Ryzer and Ryzer Recruit) in order to help provide, understand, and improve our Services and our affiliates' services. If we do so, our corporate affiliates and subsidiaries use and disclosure of your Personal Data will be subject to this Privacy Policy.
External Tools from Third Parties - We have integrated various tools from different companies with our Services which allow us to analyze user behavior or establish links with our other Services. For this purpose, we work with the following service providers:
Google Analytics & Tag Manager
Google Analytics is a website analysis service. Website analysis refers to the collection, recording, and assessment of data regarding the behavior of Users of our Services. Google Tag Manager allows for the central administration of website tags via an interface.
Google Inc. is the operator of Google Analytics and Tag Manager.
Google Analytics uses cookies. The information about your use of our Services generated by the Google Analytics cookie is normally transmitted to a Google server in the USA and stored there. Google might disclose the Personal Data collected via the technical procedure to third parties. You may prevent the storage of cookies by setting your browser software accordingly, but you might then not be able to fully use all functions of our Services.
Google Tag Manager implements only tags. No cookies are used via Google Tag Manager.
Additional information and the applicable privacy policy of Google may be viewed at https://policies.google.com/privacy and from https://marketingplatform.google.com/about/tag-manager-360/. Google Analytics is explained in more detail via this link: https://marketingplatform.google.com/about/.
Google’s privacy policy for Tag Manager data collection by third-party providers can be found here: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.
Google Inc. is located at 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
Facebook Login & Tracking Pixel
You may elect to utilize Facebook Login to create your Ryzer account and to login to Ryzer. If you decide to connect your Ryzer account with Facebook, we request permission from Facebook to access and store your email address, Facebook ID, and similar Personal Data needed to provide you with our Services.
With your consent we will use Facebook's "tracking pixel". The Facebook tracking pixel is a piece of code that allows our Services to collect Non-Personal Data that helps you track ad conversions, optimize ads, build targeted audiences, and remarket to people who have already taken some kind of action using our Services. The data is recorded in an anonymous way, meaning we do not see the Personal Data of the individual users. The data is however stored and processed by Facebook. Facebook may link the data with the Facebook account and use the data for its own purposes according to its own data use guidelines. If you prefer to deactivate the cookie storage on behalf of Facebook, you may do so by adjusting your browser settings accordingly.
You can view Facebook’s privacy policy at: https://www.facebook.com/privacy/policy/.
Meta Platforms, Inc. located at 1601 Willow Road, Menlo Park, CA 94025, USA is the owner of Facebook.
Twitter
We may use widgets and additional components of the service provider Twitter on our event websites and other Services. Twitter is a service offered by Twitter Inc.
Whenever you access our Services featuring this component, the component causes your browser to download the respective version of Twitter's component. This process also informs Twitter which portion of our Services is currently being utilized.
We have no control over the data collected by Twitter in this process or over the range of the data collected by Twitter. Additional information about this issue can be found in Twitter's privacy policy under https://twitter.com/en/privacy.
You may change your privacy settings in account settings under https://twitter.com/account/settings.
Twitter is a service offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
Snapchat
We use the Snapchat service Snap Pixel and the Snapchat Custom Audiences product from Snap Inc. in our Services to optimize our advertising.
Snap Pixel uses cookies. If you have a Snapchat user account, the Snapchat Pixel in our Services detects this and transmits the collected usage data to Snapchat for analysis and marketing purposes. You can review and/or deactivate the collection, processing, and use of this data by Snapchat directly in the Snapchat app. The Snapchat Pixel is a JavaScript code which transmits HTTP header, orders placed, registrations, products viewed, shopping cart, and related data to Snapchat.
If you wish to object to the use of the Snapchat Pixel, you may opt out in the Snapchat app or deactivate JavaScript in your browser. For more information and to find out how to prevent your data from being used for advertising purposes, please refer to Snapchat’s guidelines regarding advertising preferences, which can be found at https://support.snapchat.com/en-US/a/advertising-preferences. To view Snap Inc.’s privacy policy, please visit https://www.snap.com/en-US/privacy/privacy-policy.
Snap Inc., is located at 2772 Donald Douglas Loop North, Santa Monica, CA 90405, USA.
Datadog
The functions of the Datadog service are integrated on our Services. Datadog is a monitoring system of the American company Datadog, Inc., 620 8th Ave, 45th Floor, New York, NY 10018 USA. We use Datadog’s Real User Monitoring to gather data about performance, usage, and error management so we can create the best user experience possible. Log data is transmitted to Datadog, Inc. for this purpose.
For more information about security and privacy of Datadog’s Real User Monitoring platform, please visit: https://docs.datadoghq.com/real_user_monitoring/.
Datadog, Inc. is located at 620 8th Ave, 45th Floor, New York, NY 10018 USA.
Aggregate and Anonymized Information - We may share aggregate and anonymized information with third parties for marketing, advertising, research or similar purposes.
Our legal basis for collecting and using the information described above will depend on the type of information and the specific context in which we collect it. For example:
We process information about you in order to provide our Services in accordance with our Terms of Use, for example to develop your profile, or to display your profile to other account holders, or on your public Ryzer profile if you agree to have one, and to allow us to send you important service updates;
We also process information about you where it is in our legitimate interests to do so and not overridden by your rights (for example, in some cases for direct marketing, fraud prevention, network and information systems security, responding to your communications, the operation of team and organization accounts, and improving our Services);
In some cases, we may also have a legal obligation to collect information about you, or may otherwise need the information to protect your vital interests or those of another person; and
We may also process information to comply with a legal requirement or to perform a contract.
We may share your information in the following manners:
If you have completed the TAP assessment part of our Services, we may share the information listed below with other users of our Services including educational institutions, athletic organizations, athletic directors, athletic teams, coaches, recruiters, scouts, and other consumers:
Name;
State/Country of residence;
Age;
High school graduation year;
Gender;
Athletic information (e.g., sport and position);
School;
Photograph;
Matched Athlete Type calculated from TAP assessment results
Top 3 Mindset Strengths from TAP results
If you would not like to share the above information, you can abstain from taking the TAP assessment part of our Services, do not submit the information in the first place (e.g. your photograph), or delete your account by sending an email to us at privacy@ryzer.com.
In addition to the information listed in section 3.1, we may share the additional information listed below ONLY if you explicitly agree to share the information with
(i) A specified sports team, organization, or school;
Sports teams, organizations, or schools that use Ryzer Mindset can personally invite/nominate you to take the TAP assessment and consequently share your results with them. If you have previously taken the TAP, you can share your previous results with them. If you accept the invitation from the inviting team/organization/school, your results will be shared with them.
OR
(ii) Ryzer Recruit
Our Services allow you the option to promote some of your Personal Data by sharing it through Ryzer Recruit. You don't have to share your Personal Data with Ryzer Recruit to use our Services (e.g. you can take the TAP assessment, receive TAP results, and access our mindset training without sharing); however, sharing your data through Ryzer Recruit helps you to get more from our Services, including helping promote your abilities and accomplishments to other users of our Services including Ryzer Recruit (e.g., to coaches, recruiters, scouts, and other consumers).
Joining Ryzer Recruit will allow your Personal Data to appear in Ryzer Recruit searches and on qualifying Ryzer Recruit national (USA) or international leaderboards. Ryzer Recruit leaderboards may be published in whole or in part on Ryzer Recruit, Ryzer, Ryzer Mindset, or Ryzer customer (e.g., an Event Organizer) Internet sites or social media accounts (e.g., a "shout out" that you appear on a certain leaderboard). You can update your Ryzer Recruit sharing preferences from your Ryzer Mindset Account Settings here https://mindset.ryzer.com/tap-myaccount.php.
The additional information available to these specified users of our Services accessing your Personal Data will vary depending upon their role and access levels but could include any or all of the following:
TAP Performance Trait scoring (e.g., mental toughness, adaptability, etc.);
TAP Mindset & Coaching Indicators (visual shortcuts for coaches to quickly understand an athlete’s mindset and how to best coach/develop the athlete);
TAP narrative text on how to best coach and develop an individual athlete; and/or
TAP analytics by team/sport/position to aid in understanding the athlete’s mindset in comparison to others.
In using our Services, you will have the opportunity to share your information with Ryzer Recruit or with other Ryzer Mindset team or organizational account holders by accepting an invite to take the TAP and/or share your previous TAP results with them. The information accessible to those account holders will include general information including your name and other Ryzer Mindset profile information, but will not include your specific answers to individual questions within our surveys or assessments. In addition, the account holder cannot modify, alter, or delete any of your profile or your account data.
After completion of the TAP assessment, you will at all times have the opportunity to change the settings and opt-out from sharing your results going forward. Changes to your sharing can be made within your Ryzer Mindset account specifically at https://mindset.ryzer.com/tap-myaccount.php.
If you wish to make a personal information request related to the retention, use, or access of your Personal Data, you may contact us at privacy@ryzer.com and we will consider your request in accordance with applicable laws and respond within 45 days of receiving a personal information request. Such requests must include a copy of your driver's license or other government issued form of identification to confirm your identity. Personal information requests are limited to two per 12-month period.
You may also share your information via third-party online social networks. By sharing your information from your account with any social media service, you are authorizing us to share information we collect from and about you with the social media service provider, other users, and your network of contacts on the social media service, and you understand that the social media service's use of the shared information will be governed by the social media service's privacy policy. If you do not want your personal information shared in this way, please do not share your information with a social media service provider.
If you are using our Services as part of any professional-level athletic-related purpose including a specific athletic team, program or organization, you also grant to Ryzer Mindset and its agents, attorneys, representatives, predecessors, successors, affiliates, parents, subsidiaries, nominees, licensees, executors, administrators, assigns, media outlets/partners and those acting with authority of the foregoing (collectively, "Ryzer Mindset Parties") all rights and permission to use your name, biography, likeness or other indicia of identity in conjunction with your general athletic mindset such as your matched Athlete Type. Lastly, you specifically release all Ryzer Mindset Parties from any claim or cause of action for invasion of the rights of privacy, right of publicity, right of personality, or any similar rights.
We may share your information with partners and subsidiaries who provide products or services that may be of interest to you or student-athletes, including: (i) educational products and services; (ii) career, employment, and military opportunities; (iii) products of consumer focused companies; (iv) sports related activities and events; and (v) other relevant products and services. These partners may use your information to make predictions about your interests and may provide you with offers, promotional materials, advertisements, and other materials.
We also may share your information with entities that provide services to us, including companies that provide payment processing, shipping, web analytics, data processing, web hosting, technical support, advertising, email distribution, and other services.
There may be instances when we disclose your information to other parties in order to:
protect the legal rights of Ryzer Mindset, its affiliates, and of the users of the Services;
protect the safety and security of users of the Services;
prevent fraud (or for risk management purposes); or
comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required.
We may also share your information with third parties in aggregated or non-personally identifiable form.
If we make a sale or transfer of assets, or are otherwise involved in a merger, divestiture, acquisition, liquidation, or transfer, or in the unlikely event of bankruptcy, we may transfer your information to one or more third parties as part of that transaction.
In addition to the sharing described in this Privacy Policy, we may share information about you with other third parties when you consent to such sharing.
If you do not want your information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by updating your account preferences accordingly or sending an email to us at privacy@ryzer.com.
Your information may be disclosed and otherwise transferred to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which your information is transferred to one or more third parties as one of our business assets and only if the recipient of your Information commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy.
Your information may be physically or electronically transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, for the sole purpose of continuing the operation of the Services, and only if the recipient of your information commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy.
We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to privacy@ryzer.com or submit your request using this CCPA Request Form.
Accessing, correcting, updating, or requesting deletion of your information.
Access to your information for printing, downloading or other data portability purposes.
Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
Opting out from receiving marketing communications that we send you at any time. You may "opt out" of receiving promotional communications from Ryzer Mindset through the preferences under your account information settings on your account with us or by contacting us at the email address shown at the end of this Privacy Policy. Please note that changing your information through your user account settings, or otherwise opting out of receipt of communications from Ryzer Mindset, will only change or delete the data for purposes of future activities on our Services and for managing future communications from Ryzer Mindset.
Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Union are available here.
Note that Ryzer Mindset is a controller of your information. Other Ryzer Mindset account holders, such as sports teams or organizations, may also act as controllers of your information. You should contact these account holders if you have any questions about how they use information that you have provided to them.
Ryzer Mindset will not discriminate against you in any way if you make any changes to your sharing settings or make any requests to us regarding your Personal Data.
Some of the functionality of the Services may be provided by third parties that are not affiliated with Ryzer Mindset. These entities may collect or receive certain information about your use of the Services, including through the use of cookies, Web beacons, and similar technologies. Ryzer Mindset is not responsible for the privacy practices of these entities. Ryzer Mindset utilizes a third-party credit card processor to process your payments while on our site. We share your name, email address and credit card information with these third parties to provide the service requested. The personal information (such as name and email address, but non-inclusive of your financial information) collected by these third parties is shared back with Ryzer Mindset for the purpose of fulfilling your subscription request.
We employ technical and organizational measures designed to appropriately protect your information that is under our control and that we process on your behalf from unauthorized access collection, use, disclosure, copying, modification or disposal, both during transmission and once we receive it. We store all information that you provide to us on secure servers. We train employees regarding our data privacy policies and procedures, and permit authorized employees to access information on a need to know basis, as required for their role. We use firewalls designed to protect against intruders and test for network vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure.
Where you have a password, which enables you to use our services, you are responsible for keeping this password complex, secure, and confidential. If you would like to update or change your password, you may select the "Reset Password" link on the login page. You will be sent an email with instructions to log in and change your password.
We retain certain information that we collect from you while you are a user of our Services, for a limited period of time as long as we need it to fulfill the purposes for which it was initially collected, and in certain cases where you have deleted your account, for the following reasons:
So you can use our Services;
So ensure that we do not communicate with you if you have asked us not to;
To provide you with a refund, if entitled;
To better understand the usage patterns of our Services so that we can provide all users with the best possible experience;
To detect and prevent abuse of our Services, illegal activities and breaches of our Terms of Use; and
To comply with applicable legal, tax or accounting requirements; and
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.
Ryzer Mindset also complies with the European Union’s General Data Protection Regulation (GDPR). To learn more about the GDPR, please visit https://gdpr.eu/tag/gdpr/.
In compliance with the GDPR, Ryzer Mindset commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding their Data Rights or our Privacy Policy should first contact Ryzer Mindset Data Protection Officer at privacy@ryzer.com.
If you use our Services from outside the United States, be advised that you are sending information, which may include Personal Data, to our servers in the United States. The information you provide may then be transferred within the United States or back out of the United States to other countries outside of your country of residence. These countries may not have data protection and privacy laws as protective as those in your country of residence. Our collection, storage and use of your Personal Data will be governed by this Privacy Policy.
For residents of EEA, Switzerland and the United Kingdom. The EU General Data Protection Regulation ("GDPR") requires us and the sports teams, organizations, or schools using our Services to provide you with additional information about the processing of their Personal Data. The legal grounds for us processing your Personal Data typically include at least one of the following:
You provided your consent
It is necessary for our contractual relationship
It is necessary for us to comply with our legal or regulatory obligations
It is in our legitimate interest as a mindset service provider (e.g. to provide you with customer service, provide you or others with mindset reporting results)
EU data protection law makes a distinction between organizations that process Personal Data for their own purposes ("Data Controllers") and organizations that process Personal Data on behalf of other organizations ("Data Processors"). We may act as either a Data Controller or a Data Processor in respect of your Personal Data, depending on the circumstances. If you have a question or complaint about how your Personal Data is handled, these should be directed to the relevant Data Controller since they are the ones with primary responsibility for your Personal Data.
If you have a question or complaint regarding how we handle your Personal Data, please submit your request using this Data Rights Requests Form or send an email to privacy@ryzer.com.
The Services are neither intended for nor directed at children younger than 13 years of age. We do not knowingly collect or store personal information about children under the age of 13. Please do not submit your Personal Data through our Services if you are under the age of thirteen (13).
We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through our Services without their permission. If you believe a child under the age of thirteen (13) has provided Personal Data to us through our Services, please contact us at privacy@ryzer.com.
Ryzer Mindset is based in the United States. Information about you will be transferred to, and processed in, the United States and potentially countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Privacy Policy.
If you access the Services from outside the United States, please be aware that information you provide to us or that we obtain as a result of your use of the Services may be processed and transferred to the United States and be subject to U.S. law. The privacy and data protection laws in the United States may not be equivalent to such laws in your country of residence. By using our website, participating in any of the Services, or by providing us with your information, you consent to the collection, transfer, storage, and processing of information to and in the United States and in accordance with U.S. law.
We wish to maintain accurate personal information. If you have submitted personal information through the Services and set-up an account, then you can (i) access and update your personal information by logging into your online account and making the appropriate changes or (ii) delete your account by emailing us at privacy@ryzer.com. Please note that if you delete your account, we may continue to retain your information on our servers for archival purposes.
Additionally, if you shared your information with third parties, such as Ryzer Recruit or a specified sports team or organization, this disclosure of information to these third parties is subject to the relevant third party’s privacy policy, if any. We are not responsible for the third-party privacy policy or behaviors, even if we link to those services from our Services or if we facilitate the mechanism allowing you to share information with these third parties.
If you have forgotten your login credentials, you can retrieve those via our automated password retrieval system.
Ryzer Mindset—as well as certain third parties that provide content and other functionality on the Services—may use a variety of technologies to learn more about how people use the Services and the Internet. This section provides more information about some of those technologies and how they work.
Cookies. Cookies are small text files that websites and other online services use to store information about users on the users’ own computers. For example, cookies can be used to store your sign-in credentials so that you do not have to enter them each time you return to a website. Cookies also may be used to store a unique identification number tied to your computer so that a website can recognize you as the same user across different visits to the website. You can configure your Internet browser to warn you each time a cookie is being sent or to refuse cookies completely.
Ryzer Mindset and the third parties that provide content or functionality on the Services may use cookies to:
Collect information about your browsing activities in order to provide you with more relevant content and ads off the Services; and
Relate the information automatically collected when you use the Services to information we obtain from you directly or from commercially available sources.
Other local storage. We, along with third-party partners, may use other kinds of local storage, such as Local Shared Objects (also referred to as "Flash cookies") and HTML5 local storage, in connection with the Services. These technologies are similar to the cookies discussed above in that they are stored on your computer and can be used to store certain information about your activities and preferences. These objects are stored in different parts of your computer from ordinary browser cookies, however. Many Internet browsers allow you to disable HTML5 local storage or delete information contained in HTML5 local storage using browser controls.
Web beacons. We, along with our third-party partners, may also use technologies called Web beacons that communicate information from your Internet browser to a web server. Web beacons can be embedded in web pages, videos, or emails, and can allow a web server to read certain types of information from your browser, check whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed the Web beacon, the IP address of your computer, and the URL of the web page from which the Web beacon was viewed. We and our partners use Web beacons for a variety of purposes, including analyzing the use of the Services and in conjunction with cookies to provide content and ads that are more relevant to you.
Residents of California have the right to:
Know what personal information we collect about you and from where we collect it.
Access a copy of the personal information we hold about you.
Understand how we process your personal information and how it may be shared.
Opt out of having your personal information shared with or sold to certain third parties.
Request we delete your Ryzer account and personal information.
To make such a request, please send an email to privacy@ryzer.com.
To opt out of having your personal information shared with or sold to certain third parties, you may also submit your request using this CCPA Request Form.
Some web browsers may transmit "do-not-track" signals to the websites with which the user communicates. We do not currently take action in response to those signals. If an industry standard on responding to such signals is established and accepted, we may reassess how to respond to those signals.
Our Services may contain links or references to third-party owned and/or operated websites or content that we believe might be of interest to users, including websites of our partners, sponsors, advertisers, and affiliates. We do not control the content of these third-party websites. These third-party websites may send you their own cookies, collect data, or solicit personal information. Once you have clicked on a link to a third-party website and leave our Services, you must read the privacy policy of the third-party website to see how your personal information will be handled.
This Privacy Policy does not apply to information that you provide to third parties, such as other account holders or partners, and others with whom you may share information. Our Services may direct you to a third-party service, such as social media services, or a portion of our Services may be controlled by a third party (typically through the use of a frame or pop-up window separate from other content on our Services). Disclosure of information to these third parties is subject to the relevant third party’s privacy policy. We are not responsible for the third-party privacy policy or content, even if we link to those services from our Services or if we share information with these third parties.
Ryzer Mindset is a data controller. Team and organizational account holders are directly responsible for complying with all requirements of applicable EU privacy laws in connection with the information that they obtain and process for the purposes of managing their individual users.
From time to time, we may revise this Privacy Policy to reflect changes to the scope of the Services or for other reasons. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. Therefore, it is important to check the effective date of the Privacy Policy posted here each time you use the Services. If we make any material change to this policy, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our Services. By continuing to use the Services after we make changes, you indicate your consent to those changes.
Under European data protection law, the controller of your information is Ryzer Mindset, LLC. We want to assure you that we are dedicated to protecting your privacy. If you have questions or comments about this Privacy Policy, please contact us at:
Ryzer Mindset, LLC
Attn: Ryzer Mindset Privacy
PO Box 3868
Urbandale, Iowa 50323
Email: privacy@ryzer.com
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