Effective Date: 10/17/2022
Summary of most recent update: We updated the “Use of Information” section to provider greater detail into the third-parties we utilize to provide our Services to you.
Welcome to the Ryzer Recruit (“Ryzer Recruit”, “Recruit”, “we”, “us” or “our”) digital services offered by Ryzer, LLC. Ryzer Recruit is a web and mobile system that provides prospective student athletes the ability to showcase their validated physical and mindset achievements and attributes to college, national/Olympic, and/or professional team coaches as well as the general public.
This Policy does not apply to information collected by us offline or through any other means, or information collected by Ryzer, Ryzer Mindset, or any third party through any application or content (including advertising) that may link to or be accessible from the Services.
We collect or receive the following general types of information when you use the Services: personal identifiers (such as contact information, cookies, etc.), information protected against security breaches (such as your name, username and password), protected classification information (such as gender), commercial information (such as a credit card number), Internet/electronic activity, professional or employment related information (such as role, TAP assessment results), education information (such as school attending), and inferences from the foregoing. More specifically, we collect the following information from various sources:
You may provide information directly to us through the Services in several different ways. For example, you may input information for display in your online resume, respond to specific questions or surveys, communicate with us via email or feedback forms, complete online registration forms, and subscribe to email newsletters or other similar communications. The types of information you may provide directly include the following, as applicable:
City and/or state or residence;
Athletic information (e.g., sport and position);
High school graduation year;
Academic information (e.g., transcripts, test scores);
Information relating to your team(s);
Information relating to your coach(es);
Information relating to your parent(s) or guardian(s);
Other relevant information.
We collect certain information about you and your computer automatically when you use the Services. Automatically collected information may include:
The type of web browser and operating system you have used to access the Services
Your IP address (which is a number automatically assigned to your computer when you access the Internet and can be used to derive your general geographic location)
Your device information (which may include information about the mobile device you use to access our mobile application, including the hardware model, operating system and version, unique device identifiers, and mobile network information)
The website you visited before you came to the Services and
Information about the content and web pages you view, clickstream patterns, dates and times that the Services are accessed, and the features you access on the Services that we collect using cookies, Web beacons, and similar technologies.
We also have commercial data-sharing agreements with third-party companies, including Ryzer Mindset (“Recruit Data Sources”), that allow their users to share data with us. Depending upon your user settings and the respective privacy policies of the Recruit Data Sources, information and data about you, including personal information, could automatically be shared with Ryzer. Automatically collected information from Recruit Data Sources may include:
Your biographical/personal information and/or Troutwine Athletic Profile (TAP) assessment results (e.g., athletic mindset data) and/or other pertinent information derived and delivered from Ryzer Mindset;
Your biographical/personal information, physical attributes, athletic testing results, and/or other pertinent information delivered from Ryzer and derived from your Ryzer account and/or participation in a Ryzer event;
Your biographical/personal information, physical attributes, athletic testing results, and/or other pertinent information derived and delivered to us from a third party company.
We may receive additional information about you from Ryzer Data Sources and potentially other sources, such as third-party companies we work with, data cooperatives and public databases.
We may receive information about you from other individuals (e.g., from your parent or representative that inputs information about you on your online Recruiting Resume). We may combine all of the information we collect or receive about you and use or disclose it in the manner described in this Policy.
We may use information about you for various purposes related to performing our Services, including:
Provide, maintain, and improve our Services, including to process information, develop new applications and services, and manage the performance of our platform and Services;
Display information about you (e.g. your matched TAP athlete type or list of Ryzer events you have participated in), which will be visible on your Recruiting Resume;
To perform analytics to continually improve the Services and enhance your experience with the Services;
To manage your account, perform billing and payment activities;
Perform accounting and administrative tasks, and enforce or manage legal claims; and
For any other purpose disclosed to you at the time we collect your information, or pursuant to your consent.
We may use information about you for various purposes related to communicating with you, including:
To update you on your status (including confirmation of content updates or notices of leaderboard appearances);
To respond to your requests, questions, and comments;
Communicate with you in accordance with your account settings, about products, services, and events offered by us and others, to provide news and information that we think will be of interest to you, or to conduct online surveys;
Send you technical notices, updates, security alerts and support, and administrative messages.
We may use information about you for various other purposes, including to:
Provide you (and enable our partners to provide you) with promotional materials, relevant content and advertisements, surveys, newsletters, questionnaires, and other materials that match account holder profiles or interests;
Facilitate contests and other promotions; and
Combine with information that we collect for the purposes described in this Policy.
We may engage third-party companies or individuals as service providers to help support our business. Information about the subprocessors we use to support our Services can be found in our Subprocessor Policy. Similarly, we may establish system integrations with third-party partners offering complimentary services to ours in order to allow you to share your Personal Data across multiple systems (such as recruiting, compliance, or evaluation services). These third parties have limited access to your Personal Data to perform these tasks on our behalf, your behalf, or on behalf of our corporate affiliates (including Ryzer Mindset) and are obligated to us not to disclose or use it for other purposes.
External Tools from Third Parties - We have integrated various tools from different companies with our Services which allow us to analyze user behavior or establish links with our other Services. For this purpose, we work with the following service providers:
Google Analytics & Tag Manager
Google Analytics is a website analysis service. Website analysis refers to the collection, recording, and assessment of data regarding the behavior of Users of our Services. Google Tag Manager allows for the central administration of website tags via an interface.
Google Inc. is the operator of Google Analytics and Tag Manager.
Google Tag Manager implements only tags. No cookies are used via Google Tag Manager.
Google Inc. is located at 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
Facebook Login & Tracking Pixel
You may elect to utilize Facebook Login to create your Ryzer account and to login to Ryzer. If you decide to connect your Ryzer account with Facebook, we request permission from Facebook to access and store your email address, Facebook ID, and similar Personal Data needed to provide you with our Services.
With your consent we will use Facebook's "tracking pixel". The Facebook tracking pixel is a piece of code that allows our Services to collect Non-Personal Data that helps you track ad conversions, optimize ads, build targeted audiences, and remarket to people who have already taken some kind of action using our Services. The data is recorded in an anonymous way, meaning we do not see the Personal Data of the individual users. The data is however stored and processed by Facebook. Facebook may link the data with the Facebook account and use the data for its own purposes according to its own data use guidelines. If you prefer to deactivate the cookie storage on behalf of Facebook, you may do so by adjusting your browser settings accordingly.
Meta Platforms, Inc. located at 1601 Willow Road, Menlo Park, CA 94025, USA is the owner of Facebook.
We may use widgets and additional components of the service provider Twitter on our event websites and other Services. Twitter is a service offered by Twitter Inc.
Whenever you access our Services featuring this component, the component causes your browser to download the respective version of Twitter's component. This process also informs Twitter which portion of our Services is currently being utilized.
You may change your privacy settings in account settings under https://twitter.com/account/settings.
Twitter is a service offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
We use the Snapchat service Snap Pixel and the Snapchat Custom Audiences product from Snap Inc. in our Services to optimize our advertising.
Snap Inc., is located at 2772 Donald Douglas Loop North, Santa Monica, CA 90405, USA.
The functions of the Datadog service are integrated on our Services. Datadog is a monitoring system of the American company Datadog, Inc., 620 8th Ave, 45th Floor, New York, NY 10018 USA. We use Datadog’s Real User Monitoring to gather data about performance, usage, and error management so we can create the best user experience possible. Log data is transmitted to Datadog, Inc. for this purpose.
For more information about security and privacy of Datadog’s Real User Monitoring platform, please visit: https://docs.datadoghq.com/real_user_monitoring/.
Datadog, Inc. is located at 620 8th Ave, 45th Floor, New York, NY 10018 USA.
Aggregate and Anonymized Information - We may share aggregate and anonymized information with third parties for marketing, advertising, research or similar purposes.
Our legal basis for collecting and using the information described above will depend on the type of information and the specific context in which we collect it. For example:
We also process information about you where it is in our legitimate interests to do so and not overridden by your rights (for example, in some cases for direct marketing, fraud prevention, network and information systems security, responding to your communications, the operation of team and organization accounts, and improving our Services);
In some cases, we may also have a legal obligation to collect information about you, or may otherwise need the information to protect your vital interests or those of another person; and
We may also process information to comply with a legal requirement or to perform a contract.
We may share your information in the following manners:
If you are a Ryzer Member, we may share portions or all of the information categories listed below with other users of our Services including Visitors, Ryzer Coaches, and other Ryzer Members:
Information that can be associated with or which relates to a person and/or could be used to identify a person, e.g., Name, Birthdate, Photograph, etc.
Information that provides details about a person but cannot be used to identify a person, e.g., School attended, Sport played, etc.
Information on a person’s mindset characteristics and strengths, e.g., matched athletic mindset archetype, TAP traits, etc.
Information on the physical attributes and athletic testing results on a person, e.g., Height, 40-yard dash time, etc.
If you would not like to share the above information
(i) do not submit the information into your Recruiting Resume in the first place (e.g. your photograph);
(ii) revisit your settings with Ryzer here: ryzer.com/ManageAlerts/ or for other third party Recruit Data Providers, visit their respective privacy policies and sharing settings on your account with them;
(iii) delete your Ryzer account by sending an email to us at email@example.com.
If you wish to make a personal information request related to the retention, use, or access of your Personal Data, you may contact us at firstname.lastname@example.org and we will consider your request in accordance with applicable laws and respond within 45 days of receiving a personal information request. Such requests must include a copy of your driver's license or other government issued form of identification to confirm your identity. Personal information requests are limited to two per 12-month period.
We also may share your information with entities that provide services to us, including companies that provide payment processing, shipping, web analytics, data processing, web hosting, technical support, advertising, email distribution, and other services.
There may be instances when we disclose your information to other parties in order to:
protect the legal rights of Ryzer, its affiliates, and of the users of the Services;
protect the safety and security of users of the Services;
prevent fraud (or for risk management purposes); or
comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required.
We may also share your information with third parties in aggregated or non-personally identifiable form.
3.6 Other Parties in Connection With a Transfer of Assets
If we make a sale or transfer of assets, or are otherwise involved in a merger, divestiture, acquisition, liquidation, or transfer, or in the unlikely event of bankruptcy, we may transfer your information to one or more third parties as part of that transaction.
In addition to the sharing described in this Policy, we may share information about you with other third parties when you consent to such sharing.
If you do not want your information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by updating your account preferences accordingly or sending an email to us at email@example.com.
Your information may be disclosed and otherwise transferred to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which your information is transferred to one or more third parties as one of our business assets and only if the recipient of your Information commits to a Policy that has terms substantially consistent with this Policy.
We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to firstname.lastname@example.org.
Accessing, correcting, updating, or requesting deletion of your information.
Access to your information for printing, downloading or other data portability purposes.
Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
Opting out from receiving marketing communications that we send you at any time. You may "opt out" of receiving promotional communications from Ryzer through the preferences under your account information settings on your account with us or by contacting us at the email address shown at the end of this Policy. Please note that changing your information through your user account settings, or otherwise opting out of receipt of communications from Ryzer, will only change or delete the data for purposes of future activities on our Services and for managing future communications from Ryzer.
Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Union are available here.
Note that Ryzer is a controller of your information. Other Ryzer users, such as Ryzer Coaches, may also act as controllers of your information. You should contact these users directly if you have any questions about how they use information (e.g. your results from athletic testing at their event) collected on you.
Ryzer will not discriminate against you in any way if you make any changes to your sharing settings or make any requests to us regarding your Personal Data.
We employ technical and organizational measures designed to appropriately protect your information that is under our control and that we process on your behalf from unauthorized access collection, use, disclosure, copying, modification or disposal, both during transmission and once we receive it. We store all information that you provide to us on secure servers. We train employees and our affiliates regarding our data privacy policies and procedures, and permit authorized employees to access information on a need to know basis, as required for their role. We use firewalls designed to protect against intruders and test for network vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure.
Where you have a password, which enables you to use portions of our services, you are responsible for keeping this password complex, secure, and confidential. If you would like to update or change your password, you may select the "Reset Password" link on the login page. You will be sent an email with instructions to log in and change your password.
We retain certain information that we collect from you while you are a user of our Services, for a limited period of time as long as we need it to fulfill the purposes for which it was initially collected, and in certain cases where you have deleted your account, for the following reasons:
So you can use our Services;
So ensure that we do not communicate with you if you have asked us not to;
To provide you with a refund, if entitled;
To better understand the usage patterns of our Services so that we can provide all users with the best possible experience;
To comply with applicable legal, tax or accounting requirements; and
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.
In compliance with the Privacy Shield Principles, Ryzer commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Ryzer Data Protection Officer at email@example.com.
The Services are neither intended for nor directed at children younger than 13 years of age. We do not knowingly collect or store personal information about children under the age of 13. Please do not submit your Personal Data through our Services if you are under the age of thirteen (13).
We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Policy by instructing their children never to provide Personal Data through our Services without their permission. If you believe a child under the age of thirteen (13) has provided Personal Data to us through our Services, please contact us at firstname.lastname@example.org.
Ryzer is based in the United States. Information about you will be transferred to, and processed in, the United States and potentially countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Policy.
If you access the Services from outside the United States, please be aware that information you provide to us or that we obtain as a result of your use of the Services may be processed and transferred to the United States and be subject to U.S. law. The privacy and data protection laws in the United States may not be equivalent to such laws in your country of residence. By using our website, participating in any of the Services, or by providing us with your information, you consent to the collection, transfer, storage, and processing of information to and in the United States and in accordance with U.S. law.
We wish to maintain accurate personal information. If you have submitted personal information through the Services, then you can (i) access and update your personal information by logging into your online account and making the appropriate changes here; or (ii) delete your account by emailing us at email@example.com. Please note that if you delete your account, we may continue to retain your information on our servers for archival purposes.
If you have forgotten your login credentials, you can retrieve those via the automated password retrieval system.
Ryzer—as well as the Ryzer Data Sources that provide content and other functionality on the Services—may use a variety of technologies to learn more about how people use the Services and the Internet. This section provides more information about some of those technologies and how they work.
Collect information about your browsing activities in order to provide you with more relevant content and ads off the Services; and
Relate the information automatically collected when you use the Services to information we obtain from you directly or from commercially available sources.
Other local storage. We, along with third-party partners, may use other kinds of local storage, such as Local Shared Objects (also referred to as "Flash cookies") and HTML5 local storage, in connection with the Services. These technologies are similar to the cookies discussed above in that they are stored on your computer and can be used to store certain information about your activities and preferences. These objects are stored in different parts of your computer from ordinary browser cookies, however. Many Internet browsers allow you to disable HTML5 local storage or delete information contained in HTML5 local storage using browser controls.
Web beacons. We, along with our third-party partners, may also use technologies called Web beacons that communicate information from your Internet browser to a web server. Web beacons can be embedded in web pages, videos, or emails, and can allow a web server to read certain types of information from your browser, check whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed the Web beacon, the IP address of your computer, and the URL of the web page from which the Web beacon was viewed. We and our partners use Web beacons for a variety of purposes, including analyzing the use of the Services and in conjunction with cookies to provide content and ads that are more relevant to you.
For residents of EEA, Switzerland and the United Kingdom. The EU General Data Protection Regulation ("GDPR") requires us and Event Organizers using our Services to provide you with additional information about the processing of their Personal Data. The legal grounds for us processing your Personal Data typically include at least one of the following:
You provided your consent
It is necessary for our contractual relationship
It is necessary for us to comply with our legal or regulatory obligations
It is in our legitimate interest as an event registration platform (e.g. to provide you with customer service, to fulfill your registration request).
EU data protection law makes a distinction between organizations that process Personal Data for their own purposes ("Data Controllers") and organizations that process Personal Data on behalf of other organizations ("Data Processors"). We may act as either a Data Controller or a Data Processor in respect of your Personal Data, depending on the circumstances. If you have a question or complaint about how your Personal Data is handled, these should be directed to the relevant Data Controller since they are the ones with primary responsibility for your Personal Data.
If you have a question or complaint regarding how we handle your Personal Data, please submit your request using this Data Rights Requests Form or send an email to firstname.lastname@example.org. If you are not satisfied with how we have attempted to resolve your complaint, you may contact the relevant data protection authority including filing a complaint with your country’s Protection Commissioner.
Residents of California have the right to:
Know what personal information we collect about you and from where we collect it.
Access a copy of the personal information we hold about you.
Understand how we process your personal information and how it may be shared.
Opt out of having your personal information shared with or sold to certain third parties.
Request we delete your Ryzer account and personal information.
To make such a request, please send an email to email@example.com.
To opt out of having your personal information shared with or sold to certain third parties, you may also submit your request using this CCPA Request Form.
Some web browsers may transmit "do-not-track" signals to the websites with which the user communicates. We do not currently take action in response to those signals. If an industry standard on responding to such signals is established and accepted, we may reassess how to respond to those signals.
Ryzer is a data controller. Ryzer Coaches are directly responsible for complying with all requirements of applicable EU privacy laws in connection with the information that they obtain and process on individuals such as Ryzer Members.
Attn: Ryzer Recruit Privacy
PO Box 3868
Urbandale, Iowa 50323